Privacy Policy

Last Updated: 7/27/2026

1. Information We Collect

  • We collect only the data necessary to provide and improve our healthcare services, such as:
  • Name, contact details, and demographic information.
  • Health-related data required for service delivery and medical records.
  • Usage data from our mobile application or affiliated platforms.
  • We do not collect any data not essential to healthcare delivery, compliance, or user experience.

2. How We Use Your Information

  • Your data is used solely to:
  • Provide, support, and enhance healthcare services via Althix.
  • Fulfill regulatory, medical, and operational obligations including ABDM compliance.
  • Communicate with you securely and effectively.

3. Our Commitment to Data Privacy

  • Mediamour Technologies Pvt Ltd does not sell, rent, or share your personal data for marketing purposes.
  • All user information is securely stored and accessible only to authorized personnel.
  • We adhere to applicable data protection laws and best practices across our services.

4. Data Protection and Security

  • Robust technical and organizational safeguards are implemented to protect your data. This includes encryption, access control, audit logging, and secure hosting infrastructure for Althix and related services.

5. Your Rights

  • You have the right to:
  • Access the personal information we hold about you.
  • Request correction of inaccurate or outdated data.
  • Request deletion of your data, subject to legal and operational requirements.
  • Raise concerns about your privacy and how your data is being handled.
  • For any questions or concerns, please contact support@althix.com.