Refund Policy
Last Updated: 7/27/2026
At Mediamour Technologies Pvt Ltd, we are committed to ensuring a transparent and fair refund process for all users of the Althix platform.
Eligibility for Refunds
- Refunds are applicable only for services that are cancelled in accordance with our Cancellation Policy.
- Missed appointments or cancellations outside the allowed time frame may not be eligible for a refund.
Refund Methods
- Refunds will be credited to the original payment method used during the booking.
- Users are responsible for ensuring that their payment accounts are active and valid to receive refunds.
Processing Time
- Eligible refunds will typically be credited within 5–7 business days.
- Althix is not responsible for delays caused by banks, UPI platforms, or payment gateways.
Refund Disputes
- Users who face issues with refund processing should contact our support team promptly.
- Disputes will be reviewed on a case-by-case basis, and decisions will be final and binding.
Policy Updates
- We reserve the right to update this refund policy at any time.
- Continued use of Althix after updates constitutes acceptance of the revised policy.
For any questions or assistance regarding refunds, please contact support@althix.com.